Welcome to the HESI Test-Taker Portal!

Elsevier is proud to offer online proctoring for the HESI exam through ProctorU.

 

New to ProctorU?

Get familiar with the platform and the process by watching an on-demand training recording.

Getting Started is Simple


CREATE A PROCTORU ACCOUNT

If you DO NOT already have a ProctorU account, simply use this link to sign up with an Elsevier – HESI enrollment.

If you DO already have a ProctorU account through your institution, you’ll need to add a new enrollment with Elsevier in order to take your HESI exams. To do this, follow the steps below:

  1. Log in to your existing account.
  2. Click the dropdown by your name in the upper right corner and select Account Settings.
  3. Scroll to where you see Enrollments and click Add Enrollment.
  4. Find and select **Elsevier – HESI**.
  5. Click Update Account at the bottom of the page.

CREATE AN EVOLVE ACCOUNT

Use the following steps to create an Evolve account and register for HESI Student Access:

  1. Visit https://evolve.elsevier.com/cs/
  2. Choose: I am a student.
  3. Under the box that says HESI Secured Exams, click on the link Register for Results and Remediation.
  4. Click on the blue Register button.
  5. This will take you to My Cart. Click the blue Checkout/Redeem button at the bottom of the page. Now you must create an Evolve account or sign into an existing one.
  6. Now, you will either create an account or sign into an existing one. Either sign in with your username and password or create one now by filling in the fields. Note: Your username will be auto generated and will be a combination of your first initial, your last name, and a number or series of numbers.

SCHEDULE AN EXAM

Follow these steps to make sure you schedule the right exam:

  1. After creating an account, log in and click the button that says Schedule New Session.
  2. In the dropdown labeled “Confirm your institution,” select **Elsevier – HESI**.
    • NOTE: If you are a test-taker with International College of Health Sciences, Chamberlain University, or Grand Canyon University, you will need to schedule your exam under that institution.
  3. In the dropdown labeled “Select a term,” select the name of the college or university where you’re taking your nursing course.
  4. In the dropdown labeled “Select your exam,” select the option that matches this naming convention: Cohort ID / Exam Name. For example, Spring 2020/HESI Exit Exam.
    • NOTE: If you are unsure what to select here, please contact your instructor.
  5. Click Find Sessions.
  6. On the left side, select the date and time you’d like to take your exam. If you don’t see any good options for your selected date and time, please try another date and/or time. Note: Please schedule at least 72 hours in advance of the date/time you want to take your exam.

DOWNLOAD THE GUARDIAN BROWSER

To ensure a successful testing experience, be sure to download the Guardian Browser well before your proctoring appointment.

CHECK YOUR EQUIPMENT

Be sure to review our full list of technical requirements. As a best practice, we also recommend that you TEST YOUR EQUIPMENT prior to your exam day to make sure your technical setup is compatible with the ProctorU Platform.

Helpful Tips to Prepare For Your Proctoring Session


Review these best practices to ensure a successful exam session with the ProctorU Platform.

1. Review additional preparatory materials for your specific exam.


HESI EXIT EXAMS

If you’re taking an Exit Exam or if your instructor has opted to use the Live+ or Review+ proctoring services for your Specialty or A2 exams, please download this HESI Live+/Review+ Exam Guide to read important details you will need to know prior to exam day. You also encourage you to watch this test-taker experience video to see what you can expect during your Live+/Review+ exam.

HESI SPECIALTY & A2 EXAMS

Unless your instructor has told you otherwise, these exams will be using the Record+ proctoring service. Please download this HESI Record+ Exam Guide for details that will help you prepare for exam day. Watch this test-taker experience video to see what you can expect during your Record+ exam.

2. Identify an appropriate testing location.


Find a quiet, well-lit space where you can be the only person in the room. Review a list of locations that are not appropriate for taking an exam. Things to prepare for:

  • You will be asked to show the whole room that you are testing in. If you are uncomfortable showing your bedroom, please choose a room that you are comfortable showing.
  • Any person in the room will be asked to leave.
  • Any noises (even if coming from another room) will need to be silenced.
  • There should not be anything under your desk.
  • There should not be any items hanging on the wall in front of you. Please make sure that bulletin boards, cork boards, calendars, or anything else are cleared from the wall. Your proctor will ask you to remove these and it can delay the process of getting into your exam.
  • You may only use one monitor during your exam and must close all other applications before connecting to your session. Unplug any secondary monitors and restart your computer to make sure all systems and processes are up to date.

3. Clear your desk or workspace before connecting to your proctoring session.


NOT ACCEPTABLE FOR AN EXAM SESSION

desk with unpermitted materials

To ensure a faster exam start time, be sure to remove all materials from your workspace except for those allowed by your exam rules. HESI stipulates that all desks must be completely cleared and free from any books, calendars, notes, drinks, snacks, secondary monitors, mobile or handheld devices, etc. regardless of exam type and service line.

ACCEPTABLE FOR AN EXAM SESSION

desk with unpermitted materials

The desk should only contain your computer and permitted resources.

4. Make sure you have all usernames and passwords needed for your exam.


This includes your ProctorU credentials as well as your HESI login information easily available. If you are unsure if you will need login credentials for your exam, reach out to HESI for more information. Please note: your HESI username is not your email address.

5. Be aware of HESI exam rules.


Please Review these Elsevier-HESI Exam Rules for the ProctorU Platform

Valid Government Issued Photo ID

All test-takers, regardless of exam type and service line, will be required to present a valid Government Issued Photo ID at the time of their exam.

Online Calculator Only

No graphing, scientific, or other handheld calculators are allowed during the exam. The HESI platform has a built-in calculator that can be used.

White Boards Only

Scratch paper is no longer allowed. Students must use a whiteboard or 1 sheet of paper inside a transparency sleeve with a dry-erase marker that is to be erased at the end of the exam prior to disconnecting from the ProctorU Platform

No Headphones

No headphones/ ear plugs are to be allowed unless an accommodation is listed for the test taker by the instructor prior to the test taker’s scheduled appointment.

6. Test your equipment.


Make sure your computer meets the minimum requirements outlined on this page. We strongly recommend you test your equipment before exam day. 

The fastest way to get help is to log into your ProctorU Platform account and click the blue chat icon in the lower right corner of the screen.

If you do not have a ProctorU Platform account, or if you’re having trouble logging in, you can use this link to start a chat with a support representative.

7. Reboot your computer just before your exam session.


We recommend rebooting your computer before your exam session. This helps eliminate some common technical issues and gives you a fresh computer to test on without any unnecessary windows or applications.

8. Expect a 10 to 15 minute start process.


When it comes time to take your exam, log in and look for the countdown timer. When the timer reaches 0:00:00, it will change to a Start Exam button. Click that button to get started!

9. Acknowledgement of video recording.


You will be required to acknowledge a set of terms and conditions in order to be proctored through ProctorU. One of these conditions states that you and your screen will be recorded through the duration of the exam. These recordings will be provided to Elsevier and your institution in order to allow them to review your exam session.

10. Use the restroom.


It may sound silly, but use the restroom before you connect with ProctorU so you are comfortable throughout your exam. 

Good luck on your exam!