Crisis Services
Lutheran Social Services of Illinois (LSSI) provides crisis services through a Mobile Crisis Team that serves Chicago’s Northwest side, mental health services inside of several Chicago emergency rooms, and drop-in services through our community mental health center (Welcoming Center).
Project IMPACT
Project IMPACT is a behavioral health crisis program located in five hospital emergency rooms on Chicago’s north side. If a child or adult is experiencing a mental health or addiction crisis when arriving at the ER, an LSSI counselor will assist them.
Mobile Crisis Team
If you need mental health services to come to you and you are located on the north or northwest side of Chicago, you can call Lutheran Social Services Mobile Crisis team. Our crisis team comes to your location in an unmarked vehicle to meet with the person in crisis and work with them to determine next steps.
The Welcoming Center
The Welcoming Center is LSSI’s community mental health center, which offers walk-in services for adults who are having a mental health crisis and need immediate behavioral health care.
Need immediate assistance? Call 988.
If you or a loved one are experiencing a mental health or addiction crisis, call 988 for assistance. You will get immediate attention over the phone from a trained professional no matter where you are in the United States. For more information on the federal 988 program, click here.
What Is a Mental Health or Addiction Crisis?
If you or someone you know are experiencing any of the following:
- Talking about or thinking of hurting themselves (suicidal) or harming others (homicidal)
- Struggling to keep up with hygiene that is unusual, such as brushing teeth and showering
- Irregular sleep patterns; unexplained periods of exhaustion or inability to sleep for days at a time
- Extreme moodiness or agitation; quick tempered, “short fuse”
- Harming self, such as cutting or burning
- Isolation, such as missing school or work, cutting off family and friends
- Seems to be preparing for a departure; giving away personal belongings, saying “goodbye,” giving away pets, tying up “loose ends”
- Seeing or hearing things that nobody else does; hallucinating
- Paranoia and suspicion; feeling like everyone is “out to get them”