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The Culture Climb: How to Build a Work Culture that Maximizes Your Impact Hardcover – June 20, 2023

4.7 4.7 out of 5 stars 25 ratings

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Nonfiction Book Awards Silver Medalist

Culture is a mountain effective leaders must climb, and this definitive guide will take leaders to the top.

For over a decade, Jaime Taets, Chief Vision Officer and founder of Keystone Group International, has been the go-to consultant for executive teams hoping to untangle their issues and improve their businesses--profits, strategies, and services--along the way. And throughout that time, Jaime has learned that most business problems are actually people problems. To get at the root cause, leaders must go deeper than the business layer with questions that are rooted in culture and people.

Jaime developed ''The Impact Model'' for this reason; to help you as a leader understand all the factors woven together that create a strong culture.

The Culture Climb will help leaders

• understand and examine their work culture in a simple yet comprehensive way,
• discover how to use culture to grow a healthy and sustainable business, and
• push past all the theories about culture to help leaders make real change.

If you want to get your business unstuck―if you want to take it to the next level―you are going to have to address culture. The Culture Climb can show you how.

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Editorial Reviews

About the Author

Jaime Taets is the chief vision officer of Keystone Group International, an organization she created to focus on leadership development, organizational strategy, and healthy growth. Before starting Keystone Group International, Jaime spent thirteen years in a large corporate environment in a variety of leadership roles, living and traveling globally. She is also a public speaker, author, podcast host, and thought leader.

When Jaime is not writing books or helping leaders and organizations grow, she tries to spend time outdoors running, hiking and being in nature. She lives in the Minneapolis area with her husband and their four children.

Chelsey Paulson is the chief strategy officer at Keystone Group International. Her fifteen years of leadership experience in a midsize, employee-owned, technology organization led to her passion in culture development + revival, strategic growth, and leadership growth.

Chelsey lives in the Minneapolis area and loves spending time with her husband and three children at the kids’ hockey games. When Chelsey is not writing books, using her superpowers to help leaders grow, or with her family, she unwinds by listening to podcasts and audio books while running outdoors.

Product details

  • Publisher ‏ : ‎ Fast Company Press (June 20, 2023)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 224 pages
  • ISBN-10 ‏ : ‎ 1639080325
  • ISBN-13 ‏ : ‎ 978-1639080328
  • Item Weight ‏ : ‎ 1.06 pounds
  • Dimensions ‏ : ‎ 6 x 1 x 9 inches
  • Customer Reviews:
    4.7 4.7 out of 5 stars 25 ratings

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Jaime Taets
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CEO, public speaker, author, podcast host, and thought leader… in every one of these roles, Jaime Taets helps people reach their potential. She isn’t afraid to have “get real” conversations about the things that often limit people from achieving success. Harnessing her own leadership experiences, she inspires frank and sometimes challenging discussions about the crossroads between high-performance and healthy change. Ultimately, her solution-focused insights help people go from stuck to success every day—at work, home, and in their personal lives. Jaime is CEO of Keystone International Group, host of “Superpower Success Podcast,” and a keynote speaker. She, her husband, and their four children live in Mound, Minnesota.

Customer reviews

4.7 out of 5 stars
4.7 out of 5
25 global ratings
Great Read!
5 Stars
Great Read!
“What we’ve learned is that it’s possible to be a good company without a strong culture, but you will never be a great company without it.”It almost does it injustice to call this a “book.” This is a manual, a tool, and guide for leaders to create the workplace and enviroment their teams crave and deserve. Jaime and Chelsey consolidated years and years of knowledge into this and it’s full of great information from the first page to the last.Leaders and business owners, your culture won’t fix itself. It takes work, take the first step to actively work on your culture.
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Top reviews from the United States

Reviewed in the United States on August 9, 2023
After almost 30 years as an executive coach, I have read most of the classics on building and sustaining organizational culture. Jamie's book is the most robust I have ever read that not only talks about why culture is important and what you have to do about it, it shares in great detail the actual steps you can take to do it yourself. I have had the great fortune of meeting Jaime, so I also know the seasoning and experience that's behind the writing. She is an incredible business person and her firm delivers to their clients. What I most value about Jaime's work is she understands that the foundation of every "Culture Climb" is conscious leadership. I believe this book will not only help organizations, it will also be an aid that can help rebuild institutions of trust in our country. So take the time to sit down and read what I believe will become a classic.
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Reviewed in the United States on June 23, 2023
“What we’ve learned is that it’s possible to be a good company without a strong culture, but you will never be a great company without it.”

It almost does it injustice to call this a “book.” This is a manual, a tool, and guide for leaders to create the workplace and enviroment their teams crave and deserve. Jaime and Chelsey consolidated years and years of knowledge into this and it’s full of great information from the first page to the last.

Leaders and business owners, your culture won’t fix itself. It takes work, take the first step to actively work on your culture.
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5.0 out of 5 stars Great Read!
Reviewed in the United States on June 23, 2023
“What we’ve learned is that it’s possible to be a good company without a strong culture, but you will never be a great company without it.”

It almost does it injustice to call this a “book.” This is a manual, a tool, and guide for leaders to create the workplace and enviroment their teams crave and deserve. Jaime and Chelsey consolidated years and years of knowledge into this and it’s full of great information from the first page to the last.

Leaders and business owners, your culture won’t fix itself. It takes work, take the first step to actively work on your culture.
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Reviewed in the United States on June 29, 2023
I would recommend anyone read this book, but especially leaders in any organization. The power the tools in this book have is immense. And everyone can learn so much from this. This is a book you can continue to come back to when you need some energy to make a positive impact on your companies culture.

This model in practice has made huge impacts on our business. Using this process allowed us to communicate clearly with our employees what we are working on and they can see how it is making us better.
Reviewed in the United States on June 21, 2023
What I find refreshing about The Culture Climb is the ability to start at any chapter and immediately have actionable takeaways. Chapter 8 talks about The Team. Brining the right people on board and providing them with the right resources will foster a workplace of collaboration and innovation. People will want to come to work an enjoy who they work with. Workplace culture is more than just a "buzz" word. The Culture Climb will help elevate your business and your people!
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Reviewed in the United States on June 25, 2023
The Culture Climb is an outstanding book and business resource that will help organizations define, refine, and create a culture where people can thrive. In this post-COVID world this is a must read for business leaders who truly care about their people. “The Impact Model” and the tools provided will help you further examine your workplace culture in a meaningful and thought provoking way. I highly recommend this book.
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Reviewed in the United States on June 21, 2023
Facing economic pressures and scary predictions for growth, we can no longer shrug off Culture as a feeling, an intangible. We all know Culture is critical, but what this book shows us is that the ROI on Culture is measurable. Jaime breaks down Culture into concrete and board-friendly processes, tools, and language to build the case for growth in the top line AND bottom line.
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Reviewed in the United States on June 20, 2023
It is no coincidence that companies annually ranked the most highly admired and best to work for are also ranked among those that are most profitable and have the greatest cap value in their industry segment. However different they may be in most other respects, all of them have a workplace culture within which personal growth and professional development are most likely to thrive. In many (if not most) other companies, the strongest resistance to change is cultural in nature, the result of what James O'Toole so aptly characterizes as "the ideology of comfort and the tyranny of custom."

In this book, written with Chelsey Paulson, Jaime Taets observes, in culturally defective businesses, "underneath each of [their] operational challenges is a more human-centered issue that is going unaddressed -- meaning the challenges persist month after month, year after year." The solution to human-centered issues is culture. And culture is all about people. If you want to get your business unstuck, if you want to take it to the next level, you are going to have to address culture." HOW?

"Welcome to the Culture Mountain." Taets has devised an impact model to achieve and then sustain an empowered workforce that produces profitable growth, "month after month, year after year." Check out Figure 0.1 on Page xiv.

The material in The Culture Climb is organized within three Parts: The Culture Gap (Chapters 1-5), How High-Impact Culture Works (6-10), and Taking Your First Next Steps (11-16). What Taets and her associates have learned "is that it's possible to be a good company without a strong culture, but you'll never be a great company without it." I agree while citing Marshall Goldsmith's observation that "what got you here won't get you there." My own opinion is that what got you here won't even allow you to remain, where you are now, however "here" and "there" are defined. All of the strongest and weakest companies have a high-impact culture, for better or worse.

These are among the subjects and issues that Taets discusses that are of greatest interest and value to me.

o The "culture gap" that complicates (sometimes precludes) communication, cooperation, and collaboration
o How cultural values drive organizational performance, for better or worse
o The power of first-person PLURAL pronouns
o Culture viewed as an "anchor" and a "foundation" for an organization
o Culture viewed as an "anchor" and a "sail" for individuals within an organization
o Culture viewed as a "magnet" and "model"  for other organizations other individuals
o Ensuring that the organization becomes and remains solid, "for all seasons" through "the best of times, the worst f times"
o Follow the community's True North, no matter what
o Measure what you manage and manage what you measure...but also measure what others don't.

Note: I can't speak for Taets but in this instance I presume to insist that intangibles are NOT immeasurable. Empathy, for example, and civility. Using a scale of 0-10 (from Not at All to Completely) ask your people to rate how appreciated they feel they and their efforfts are in the given company.

o With the destination identified and the preparations completed, BEGIN the "journey" and track progress every step of the way.

With the assistance of Chelsey Paulson, Jaime Taets has written a "must read" for those who are determined to maximize their impact on their company's efforts to establish or atrengthen a workplace culture within which personal growth and professional development are most likely to thrive. Congratuations! Bravo!

Here are two concluding suggestions: Highlight key passages, and, keep a lined notebook near at hand while reading The Culture Climb in which you record your comments, questions, action steps (preferably with deadlines) and page references as well as your responses to questions or issues suggested by the material. These two simple tactics will facilitate, indeed expedite frequent reviews of key material later.