The AICPA’s Private Companies Practice Section (PCPS), along with our partners at RanOne, have identified six core competencies required by your firm’s staff to provide outstanding client service. The core competencies include:
Productivity
Technical knowledge
Client service
People development and teamwork
Business development
Diversity and inclusion
There are five key roles in a firm’s structure: Associate; Senior; Manager; Senior Manager/Director; and Partner. For each of these roles, we include the behaviors and skill sets required for each of the core competencies. Use this resource to develop your people and deliver the highest level of client service.