Pretty Kitty Fashion Reviews

229  Excellent
TrustScore 4.5 out of 5

4.6

In the Ladies' clothes shop category

Write a review

Company activitySee all

Reviews4.6

229 total


Sort:


Rated 5 out of 5 stars

Would highly recommend!

Bought the most beautiful bottle green petticoat from Pretty Kitty. It was made so well, so full and just wonderful for any swing dress look you are going for. Unfortunately it just didn’t give me the look I was going for and I’ve since opted for no petticoat, that still wouldn’t deter me from buying from Pretty Kitty again - the returns process and response from customer service was prompt and professional. Would highly recommend!

Date of experience: 04 March 2024


Rated 5 out of 5 stars

Dress for wedding

Lovely website and order process simple and straightforward. The order arrived in very timely fashion beautifully packaged. The dress was exactly as presented online, fit beautifully and the length was perfect for me (which at 5ft 2inches is usually a challenge). Looking forward to wearing the dress at a July wedding.

Date of experience: 11 March 2024


Rated 5 out of 5 stars

First time order

I ordered a dress from Pretty Kitty, this was the first time I had ordered from the company and I was extremely pleased with the beautiful dress. The quality of the material was so good and it was packaged in lovely pink tissue paper too! Also extremely good value for money.

Date of experience: 12 April 2024


Rated 5 out of 5 stars

Mustard yellow dress

The dress was well packaged and arrived as stated. The dress is really lovely and will be perfect for a Spring wedding. The good quality fabric has a slight stretch to it but holds its shape well, it is very flattering for a more curvy figure.

Date of experience: 08 March 2024


Rated 5 out of 5 stars

Audrey Swing Dress - love it

I ordered the Audrey Swing Dress in black - brilliant quality and is my go-to classic black dress for all those times when you think ‘you have nothing to wear!’ The customer service is exceptional - highly recommend.

Date of experience: 15 March 2024


Rated 5 out of 5 stars

I have ordered three times from Pretty…

I have ordered three times from Pretty Kitty and I’m never disappointed, pretty dresses get lovely compliments and always a pleasure to receive them wrapped with care. Very happy with the service always received

Date of experience: 12 March 2024

Reply from Pretty Kitty Fashion

Thanks for the lovely feedback Lynn. We love hearing from customers and are glad to hear you are happy with everything and hope to see you back shopping soon. The Pretty kitty team x


Rated 5 out of 5 stars

Brilliant experience

It was a lovely surprise from my husband. Absolutely love the coat that he bought from Pretty Kitty Fashion. Very comfy. Great sized pockets.
Great customer service.

Date of experience: 29 December 2023


Rated 5 out of 5 stars

Amazing.

Love this company. The dresses are amazing - I have 3 of the same design but different colours - and the quality and craftsmanship is second to none. I always get so many compliments when I wear one of them. Orders are beautifully wrapped and sent quickly. Cannot fault anything about them!

Date of experience: 01 March 2024

Reply from Pretty Kitty Fashion

Thank you for the kind comments Cath. We look forward to you shopping again soon. Pretty Kitty x


Rated 5 out of 5 stars

Perfect for an occasion

I have now bought three dresses from Pretty Kitty. The ordering is easy and the dresses arrived quickly. I'm wearing the blue dress to a spring wedding later in April, the green floral dress to a wedding at the beginning of June and a dusky pink dress for my dons wedding at the end of June. The fabric in the dresses falls beautifully and are very comfortable to wear. I love them. I contacted Pretty Kitty by email with a question about the fabric and they responded the same day. Excellent service and perfect dresses.

Date of experience: 05 April 2024

Reply from Pretty Kitty Fashion

Thank you for the lovely feedback Cathy. We look forward to welcoming you back soon. Pretty Kitty x


Rated 5 out of 5 stars

Great dresses at competitive prices

Great dresses at competitive prices. Fabrics and colours are beautiful. Bought an emerald wiggle dress for my Son's wedding and a few sale dresses for my holidays.

Date of experience: 05 April 2024

Reply from Pretty Kitty Fashion

Thank you for the lovely comments Audrey. We look forward to welcoming you back shopping very soon. Pretty Kitty x


Rated 5 out of 5 stars

I was kept well informed about the…

I was kept well informed about the arrival of my parcel. Parcel itself was beautifully packaged in lovely tissue paper. The dress I ordered is just lovely and great quality.

Date of experience: 05 April 2024

Reply from Pretty Kitty Fashion

Thank you for the lovely comments Jacqui. We hope to see you back soon. Pretty Kitty x


Rated 5 out of 5 stars

Brilliant service, lovely dresses

I've ordered a couple of times now from Pretty Kitty. Both times, the dresses arrived promptly, well packaged. I had to return one dress as it didn't suit me. I was quickly refunded and the returns process was very straightforward and efficient. The two dresses I've kept are lovely. They are well made, look lovely on and are super comfy. I love the classic designs and the fabrics. Definitely recommend Pretty Kitty.

Date of experience: 23 February 2024

Reply from Pretty Kitty Fashion

Thank you Emma - we look forward to seeing you back shopping very soon. Pretty Kitty x


Rated 5 out of 5 stars

5* Company!!

5* company, LOVE their range, so much so, I bought my wedding dress from their site.

Always fast delivery and simple returns. Highly recommend Pretty Kitty Fashion!!

Thank you 🖖

Date of experience: 06 November 2023

Reply from Pretty Kitty Fashion

Many thanks for the lovely comments Victoria. We look forward to seeing you back shopping with us soon. Pretty kitty x


Rated 5 out of 5 stars

I’ve ordered several times from Pretty…

I’ve ordered several times from Pretty Kitty; their clothes are very well made, fit perfectly and great value
Service has always been efficient
Highly recommend

Date of experience: 17 November 2023

Reply from Pretty Kitty Fashion

Thank you for the lovely feedback. Pretty kitty x


Rated 4 out of 5 stars

First time order

First time ordering from Pretty Kitty. Ordered a range of pencil fit dresses and some shoes. Lovely friendly and efficient customer service, took the trouble to let me know one item I ordered wasn't available and sent an alternative at a reduced price, which was thoughtful. Not yet sure which items I will be keeping. My only reason for 4 stars rather than 5 is because the dresses have arrived in what look like pre-used plastic bags in a crumpled/creased and slightly soiled smelling condition, and any that I keep will need to be washed before I can wear them. Looking at other reviewers' comments about lovely packaging, my experience doesn't seem to be a common one. It wouldn't put me off shopping with Pretty Kitty again, however! 😊

Date of experience: 10 November 2023

Reply from Pretty Kitty Fashion

Thank you for the review Julie. I’m sorry to hear that the dresses didn’t arrive in a satisfactory condition. We have a strict QC system with all orders and all items should be thoroughly inspected before dispatch so we will certainly look into this. We do now use fully recycled garment bags for all our garments. We did have an issue with one of our embroidered dresses where the adhesive for the embroidery had a strong aroma to it however this does come out after a wash. We will happily exchange this for you and you can return using our free returns portal. Pretty Kitty


Rated 1 out of 5 stars

I was supposed to get a delivery…

I was supposed to get a delivery Wednesday but still saying royal mail are still awaiting parcel from sender I've tried to chase twice and no one is getting back to me even though I emailed urgent m. Its my first order so anxious that it may even be a dodgy site very unhappy!!!

Date of experience: 17 September 2022

Reply from Pretty Kitty Fashion

I am sorry to hear that there was a problem with your order Donna. As we stated in our reply of the same day, we filed an immediate case with Royal Mail and issued a full refund upon your request. We also offered to send again for you but had no response. We are an established business of 16 years so please be assured we are certainly not a dodgy site. Kind regards. Pretty Kitty


Rated 1 out of 5 stars

What free returns??bulls@£#

What free returns??? Total bull^%#* as I had to pay for the delivery when I ordered and they only refunded a partial refund deducting the initial postage! So what free returns! Total waste of my money! Never ever gonna shop here again.
Avoid!
Don’t bother explaining, as your explanations are ridiculous as well!

Update - no I paid for the returns label and I think you should stop these accusations as it doesn’t seem to look good on you.cheers

Date of experience: 11 July 2019

Reply from Pretty Kitty Fashion

I am sorry that you are so angry but this feedback is not correct. We do offer FREE RETURNS - You actually used our free returns label so did not pay for your return parcel so I am not quite sure what we have done wrong?


Rated 5 out of 5 stars

I've ordered a couple of times now from…

I've ordered a couple of times now from Pretty Kitty. Dresses and a winter coat they are well made and very comfortable. I love the classic designs and the fabrics. I get compliments when I wear them. Definitely recommend Pretty Kitty.

Date of experience: 17 March 2024

Reply from Pretty Kitty Fashion

Thank you for the lovely comments. We hope to see you back very soon. Pretty Kitty x