Fan Services

Fan Services is the customer service division of Texas Athletics. We eagerly aim to serve the many fans who visit our facilities on game days. If you need assistance before, during, or after a game, Fan Services is here for you. Fan Services is present at all home football games.

Our motto is Texas Fans First!

TICKETS
PARKING
LOST & FOUND
GUIDES
CONTACT US

Tickets

Football

Texas Athletics has moved to all mobile tickets to improve convenience and entry into athletic facilities. Mobile ticketing is easy, seamless, and can be added to nearly all smartphones. Season ticket holders can access tickets through the Texas Longhorns App, which supports both Apple and Android devices and is available for download via the App Store and Google Play. Tickets will be available to download and store in your digital wallets. You can download, share, manage, and transfer your tickets prior to gamedays by logging into your account at TexasSports.com/MyAccount.

· Step-by-Step Mobile Ticketing Guide
· Big Ticket Football Download Guide
· Longhorn Foundation Student Membership Card Download Guide

Step 1: Your tickets will be emailed to the email address used to originally purchase tickets prior to your event.

Step 2: Download your tickets and save them to your smartphone’s digital wallet.

Step 3: You can manage, share, transfer, or sell your tickets on StubHub by logging into your account at TexasSports.com/MyAccount.

Step 4: On gameday, make sure your tickets are in your digital wallet and note your required entry gate before heading to the game.

To expedite entry and ensure the best possible gameday experience, fans should download their tickets prior to arrival and enter through the gate shown on their mobile ticket.

Scanning Your Tickets On Gameday

Step 1: Open your mobile ticket as you approach your required entry gate

Step 2: Scan your ticket using the scanner at the entry gate and you’re in!

As you approach the gate, just open your ticket, and present it at the scanner at the gate listed on your ticket.

Your mobile wallet and your tickets are ready to scan

Through the Texas Longhorns app, available on Apple and Android devices, your tickets can be conveniently accessed and managed. Add game tickets to your digital wallet and present them on your smartphone on gameday.

For questions regarding mobile-only ticketing or other ticket-related topics, please contact Texas Ticket Sales & Services at 512.471.3333.

PARKING

Each season Fan Services works with the University of Texas campus and external partners to improve parking for game days. Please view the information and maps below to plan your game day parking. Additionally, Fan Services provides ADA shuttle transportation from specific dropoff points to the stadium.

SINGLE GAME PARKING

SEASON TICKET PARKING

Longhorn Foundation members with Football season tickets who make a minimum gift of $50 annually are eligible to select and purchase parking. The number of parking permits you are able to select during the parking selection process is determined by your total Annual Fund gift, and parking location is determined by what is available during your selection time. Selection times are set in Loyalty Points rank order. If available, non-priority parking is limited to state garages and may be purchased after the selection process has completed.

Priority Parking Assignment (based on total annual donation)

Annual gifts of $25,000 or more may purchase 3 permits during the priority selection process, subject to availability.
Annual gifts of $10,000-$24,999 may purchase 2 permits during the priority selection process, subject to availability.
Annual gifts of $50-$9,999 may purchase 1 permit during the priority selection process, subject to availability.
Suite parking limits are based on suite contract.

2023 Baseball Parking Information

Texas Baseball parking has gone mobile!

Your mobile parking pass will function the same as your mobile ticket, so please take a moment to review the video above for instructions on how to download, manage, and access your mobile parking pass on your smartphone’s digital wallet (Apple Wallet for Apple users, Google Pay for Android users). Once parking passes are sent, please log into TexasSports.com/MyAccount on your mobile device to download and manage them today.

Download Your Mobile Parking Pass
Log into your account at TexasSports.com/MyAccount to download your mobile parking pass to your smartphone's digital wallet. This is the same process as downloading your mobile game ticket. You can also transfer your parking pass once logged into your account.

To expedite entry into the parking garage and ensure the best possible gameday experience, fans should download their mobile game tickets AND mobile parking pass prior to leaving for the game.

Use Your Mobile Parking Pass

Step 1: Open your mobile parking pass as you approach the garage.
Step 2: Scan your ticket using the scanner at the entry gate and you’re in!

Transfer Your Mobile Parking Pass

Step 1: Sign into your account at TexasSports.com/MyAccount using your email address and password associated with your mobile parking pass.
Step 2: Select the event you wish to transfer your parking pass and select "Transfer"
Step 3: Enter the mobile number or email address of the recipient you wish to transfer your parking pass to and tap "Review Transfer" to proceed
Step 4: If everything looks good, select “Transfer” and you’re all set. Parking pass will be sent directly to your recipients’ phone number(s).
*If the recipient(s) does not already have a TexasSports.com ticket account, they will need to create one to accept their mobile parking pass.

Fans who need to purchase parking can do so online through the University of Texas Parking and Transportation Services website. Please visit utparking.clickandpark.com and select UFCU Disch-Falk Field to select the respective game(s) for which you need parking.

ADA PARKING

ADA PARKING

SINGLE GAME PARKING

SEASON TICKET PARKING

Longhorn Foundation members with Softball season tickets who make a minimum donation of $50 annually are eligible to purchase parking. The number of parking permits is determined by Annual Fund gift. Additional parking after priority assignment is subject to availability. If available, these will be filled in Loyalty Points order.

Priority Parking Assignment (based on total annual donation)

Annual gifts of $25,000+ may purchase 3 permits, during the priority allocation process and are subject to availability.
$10,000-$24,999 may purchase 2 permits, subject to availability.
$50-$9,999 may purchase 1 permit, subject to availability.

Postseason parking information is provided as it becomes available.

Orders/Allocation
Parking is ordered during the renewal period, allocated after the priority deadline based on Loyalty Points ranking, and is subject to availability.

SEASON TICKET PARKING

Longhorn Foundation members with Volleyball season tickets who make a minimum donation of $50 annually are eligible to purchase parking. The number of parking permits is determined by Annual Fund gift. Additional parking after priority assignment is subject to availability. If available, these will be filled in Loyalty Points order.

Priority Parking Assignment (based on total annual donation)

Annual gifts of $25,000+ may purchase 3 permits, during the priority allocation process and are subject to availability.
$10,000-$24,999 may purchase 2 permits, subject to availability.
$50-$9,999 may purchase 1 permit, subject to availability.

Postseason parking is included for Longhorn Foundation members with season tickets based on availability.

Orders/Allocation
Parking is ordered during the renewal period, allocated after the priority deadline based on Loyalty Points ranking, and is subject to availability.

Lost and Found

Lost valuable items (e.g. phones, keys, and wallets) that are found during Texas Athletics events are held by Fan Services before being turned over to UTPD. Found clothing items or other articles that are not immediately claimed after a Texas Athletics event are also collected by Fan Services, but then donated near the end of the academic semester.

Please fill out the Lost & Found Form and Fan Services will be in touch with you as soon as possible.