Airline Customer Service Sharecropping. Forgetting The Passenger To Save Money.
9 months ago
123
Invest the next nine minutes to get insight into the #1 potential generator of unwarranted and clumsy regulatory intervention.
Do a web search. Lots of incidents of customer service failures in airport customer service, generating days of unearned media coverage. Airlines spend tens of millions on advanced IT systems to process passengers efficiently. Unfortunately, in too many cases they then contract customer service delivery to unmotivated contract staff. Saves lots of money. Nothing like turning your passengers over to folks with no long-term interest in the airline's service.
Loading 2 comments...
-
8:46
Aviation Unscripted
1 month agoAir Service Development: Moving From Failure To Results
62 -
17:32
JoBlo Originals
15 hours agoWhat Happened to DANNY GLOVER?
10.3K5 -
22:14
MYLUNCHBREAK CHANNEL PAGE
11 hours agoAngels Helped Build the Old World?
13.9K20 -
4:16
Chris Jericho
8 hours agoTalk Is Jericho Highlight: Joel McHale x Chevy Chase & Community
12.2K1 -
2:43:34
a12cat34dog
4 hours agoROCKIN' OUT IN THE RUMBLE CREATOR HOUSE
7.4K4 -
4:27:24
Right Side Broadcasting Network
11 days agoLIVE REPLAY: President Trump Addresses Libertarian National Convention in D.C. - 5/25/24
309K478 -
2:29:01
SLS - Street League Skateboarding
10 days agoSLS APEX 02: Men's and Women’s Finals
397K25 -
3:14:26
Pepkilla
10 hours agoWarzone From The Rumble Creator House ~
33.3K24 -
2:50:58
FusedAegisTV
15 hours ago34 Days to Dawntrail🕒| FFXIV Online Endwalker 6.0 MSQ @ RUMBLE CREATOR HOUSE!!!
61.1K9 -
2:54:37
SilverFox
14 hours ago🔴LIVE - WOLVERINE vs MALENIA at the RUMBLE CREATOR HOUSE!
73.4K8