Tammy Barnes
The interface is tidy and there is a lot of functionality with this new app that the old one didn't have. However, there are still some bugs - the main ones I've encountered are 1) the app often hangs upon opening, necessitating a force close and restart and 2) the app will randomly white out and stop working in the middle of use, simply reopening the app usually fixes it. The biometrics login also seems to take a long time to pop up when opening the app, if it pops up at all
21 people found this review helpful
Jackie Dillard
Bring back the old app please! This new app is a mess. The look is great, but it's very slow to load anything and it's glitchy. It takes forever to log in and half the time I need to close it out repeatedly to even be able to log in. My pending transactions no longer show so I can't check to make sure auto drafts are going through as scheduled. I do not like the update AT ALL. PLEASE BRING BACK THE OLD VERSION. At least it worked right more than half the time. This update is ridiculously sad.
21 people found this review helpful
Mike Bissell
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Not a great app. It almost always crashes. I have had to uninstall and reinstall on multiple occasions just to see my updated balances. If it's not crashed it takes multiple days before I can see any information for my account. Quite frankly your PC information also needs fixed. It's just as bad at updating balances or even allowing me to check my account. If I ever leave your bank, it will be because of these issues. Your people that work at my branches are not the problem. Your tech is!
15 people found this review helpful