NACADA Academic Advising Core Competencies Model

At the request of the association’s leadership, the NACADA Academic Advising Core Competencies Model (2017) was developed by the association's Professional Development Committee.  The purpose of the model is to identify the broad range of understanding, knowledge, and skills that support academic advising, to guide professional development, and to promote the contributions of advising to student development, progress, and success. It is intended that the model may be used by:

• Primary Role Advisors for self-assessment and evaluation, and to guide learning, career development, and advancement.
• Faculty Advisors and Advising Administrators to clarify academic advising roles and responsibilities, and to highlight the contributions of academic advising to teaching and learning.
• Advising Supervisors, Managers, and Mentors to identify strengths and areas for staff development, and to guide hiring, training, and evaluation.
• Learning Professionals,Trainers, and Researchers to support curriculum development, establish learning priorities, and advance the scholarship in the field

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Framework

Underpinning the core competencies for academic advising and serving as the foundational elements for effective advisor training programs and advising practice are three content categories – the conceptual, informational, and relational.  An understanding of these three major areas provides advisors the knowledge and skills to be effective guides for their students. 

• The Conceptual component provides the context for the delivery of academic advising.  It covers the ideas and theories that advisors must understand to effectively advise their students.
• The Informational component provides the substance of academic advising.  It covers the knowledge advisors must gain to be able to guide the students at their institution.
• The Relational component provides the skills that enable academic advisors to convey the concepts and information from the other two components to their advisees.

To achieve excellence in their work, regardless of the specifics of their individual campus’ advising mission, all advisors must understand all three components, and be able to synthesize and apply them as needed in advising interactions.

Core Competency Areas

Core competencies in the Conceptual component (concepts academic advisors must understand) include understanding of: 

	The history and role of academic advising in higher education.
	NACADA's Core Values of Academic Advising.
	Theory relevant to academic advising.
	Academic advising approaches and strategies.
	Expected outcomes of academic advising.
	How equitable and inclusive environments are created and maintained.

Core competencies in the Informational component (knowledge academic advisors must master) include knowledge of:

	Institution specific history, mission, vision, values, and culture.
	Curriculum, degree programs, and other academic requirements and options.
	Institution specific policies, procedures, rules, and regulations.
	Legal guidelines of advising practice, including privacy regulations and confidentiality.
	The characteristics, needs, and experiences of major and emerging student populations.
	Campus and community resources that support student success.
	Information technology applicable to relevant advising roles.

Core Competencies in the Relational component (skills academic advisors must demonstrate) include the ability to:

	Articulate a personal philosophy of academic advising.
	Create rapport and build academic advising relationships.
	Communicate in an inclusive and respectful manner.
	Plan and conduct successful advising interactions.
	Promote student understanding of the logic and purpose of the curriculum.
	Facilitate problem solving, decision-making, meaning-making, planning, and goal setting.
	Engage in on-going assessment and development of the advising practice.

Cite the Core Competencies using APA style as:

NACADA: The Global Community for Academic Advising. (2017). NACADA academic advising core competencies model. https://www.nacada.ksu.edu/Resources/Pillars/CoreCompetencies.aspx