Understanding the Renewal Process

Preparing for renewals: Understanding the renewal process

The renewal process (sometimes called redetermination or RRR) for Health First Colorado and CHP+ members occurs annually. We’ve made important improvements and continue to work with members and county partners to refine the process.

Toolkit

Preparing for Renewals:
A Communications Toolkit

“Understanding the renewal process” material starts on page 15 and reviews the following:

• Key terms
• Automatic renewal process or “ex parte”
• Other coverage options=
• Sample member correspondence

The toolkit also includes links and how-to guides for key tasks.

Full toolkit: Preparing for renewals: Update your address and understanding the renewal process (PDF)

Helpful resources

Frequently Asked Questions

Videos

• Health First Colorado: Updating; Renewing; Transitioning Playlist

Training Guides

• Update your contact information and communication preferences (PDF)
• Update your address (PDF)
• Upload a document (PDF)

Sample Renewal Packets

• English MAGI (PDF)
• Spanish MAGI (PDF)
• English non-MAGI (PDF)
• Spanish non-MAGI (PDF)