Big Brothers Big Sisters of the Capital Region respects the confidentiality of client and volunteer records and, with the exception of situations listed below, shares information about clients and volunteers only among professional agency staff. All records are considered property of the agency and not the agency workers or clients and volunteers themselves. Records are not available for review by clients or volunteers. 1. Information will be released to other individuals or non-BBBS organizations only with client or volunteer written consent. 2. Identifying information regarding clients and volunteers may be used in agency publication or promotional materials unless the client or volunteer request otherwise. 3. For purposes of program evaluation, audit, or accreditation, and with the prior approval of the Board of Directors, certain outside bodies such as Big Brothers Big Sisters of America may have access to client and volunteer records. 4. Members of the Board of Directors or evaluators appointed by the Board have access to client and volunteer records only upon authorization of the Board. 5. Information shall only be provided to law enforcement officials or the courts pursuant to a valid and enforceable subpoena. 6. Information shall be provided to the agency legal counsel in the event of litigation or potential litigation involving the agency. 7. State law mandates that suspected child abuse be reported to the appropriate authorities. 8. If an agency worker receives information indicating that a client or volunteer may be dangerous to himself/herself or others, necessary steps may be taken to protect the appropriate party. This may include a medical referral or a report to local law enforcement officials. 9. At the time a child or volunteer is considered as a match candidate, information is shared between the prospective match parties. The information shared may include such items as: age, sex, race, religion, interests, hobbies, marital status, family status, sexual orientation, living situation, etc.
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